8 Reasons Why Storytelling in Business is Important

Dr. Ankit Sharma, PhD

Reasons Why Storytelling in Business is Important

A simple problem-solving product or service is no longer sufficient in today’s market. Your company must have resonance and reliability with its user base or audience. However, how do you go about doing this, and why storytelling in business is important? Using the storytelling technique in everyday communication is an efficient method.

We don’t mean telling a bedtime tale to your target audience, clients, or other important stakeholders. In the business world, storytelling is the art of using a human connection to persuade an audience to do a desired action, such as purchasing a product or service.

Narratives have the power to unite individuals and create a sense of trust within an organization. You should be using the potent instrument of emotional resonance with your audience as soon as possible.

The Importance Of Storytelling In Business

Reasons Why Storytelling in Business is Important

1. It Engages Your Audience

While numbers are important, they have far more meaning when they are based on a narrative. Imagine yourself in the audience: would you want to sit through someone spouting facts and figures at you?

According to Nielsen research, stories far more fully engage our minds than facts alone. When we read data, only the language regions of our brains are activated to interpret the meaning; visuals are processed by the brain 60 times quicker than words. However, every brain region that would be used if we were experiencing the tale is also active when we read stories.

What does this imply and why storytelling in business is important, then? It implies that rather than hard facts, we are more likely to recall an engaging tale. Rather than running the danger of the audience dozing off and losing interest while drowning in data, there is a distinct beginning and conclusion, which may keep them interested throughout.

2. It Creates Connection with Audience

There is probably a backstory if a fresh concept has been developed by your organization. Use the reason behind it to give the audience some background. If the concept was developed to address an issue, share your experience of how it worked for you. Use examples from real life to ensure that the audience can relate to your tale.

This kind of storytelling helps viewers relate to you and gain confidence in you. You’ll look more trustworthy if you come across as human and don’t push data in their direction. This is particularly true if the narrative is relevant and becomes more memorable. The audience will remember your company more readily if they can identify with the “character” in your tale or have a connection to it.

Steve Jobs has a wonderful way with words. Take a peek at his 2007 keynote when he unveiled the iPhone. He addressed one of the most important aspects of the audience’s pain concerns after reciting the history of Apple goods.

Three devices: a cell phone, a music player, and an internet browser. He described how annoying it may be to have three of them with you at all times, but the iPhone has everything. People really encountered this scenario, and Apple had the solution.

3. It Makes You Stand Out

The power of storytelling in business is that it helps you to stand out. Being seen and standing out in a busy market might be difficult. Telling stories may help you do that. A unique and captivating tale will convince your audience to select you over your competitors.

This is especially important for startups and small firms that may not have the funds to compete based on pricing or marketing expenditures.

4. Stories Always Beat Numbers

According to research by Forbes, narrating anecdotes during a public speech may have an impact that is 22 times more remembered than only presenting facts. This is so that you have something to say when you tell tales. Your organization may gain from a story arc, poignant moments, suspense, and a satisfying conclusion.

Suppose you are giving a speech at a conference or giving a presentation for your organization. A compelling narrative is a terrific way to hold your audience’s attention and provide a pleasant diversion with something they’ll remember—even if they forget everything else.

Take a peek at the 2009 Ted Talk by Bill Gates. The Microsoft founder gave a data-rich address on the problems associated with malaria. That’s okay since it made the point and illustrated how serious the issue is.

But what do you think the audience recalled after they left, given that he used a jar full of swarming insects in the presentation area to make his point? Would it be the figures or the captivating tale and demonstration he gave?

5. Connect Your Audience Emotionally

To answer why storytelling in business is important, it helps you connect with your audience emotionally. Even though tales may be quite interesting for companies, the most effective ones are those that elicit strong emotions. It’s more probable that someone will believe in you if you give them a tale that they can relate to and connect with. Errors, setbacks, and previous company challenges can provide some of the most engaging business narratives.

Organizations seem normal when these are highlighted. Because they may also know what it’s like to fail and what it takes to turn things around, audiences may identify with the protagonist. Founders of some of the greatest companies in the world, like Alibaba’s Jack Ma, have compelling personal tales to share.

During a 2015 interview, he shared his firsthand experience of applying for a job at KFC with 23 other individuals. Of the 24 people, Jack Ma was the only one who wasn’t recruited by the KFC location. He continued by telling the tale of how he was turned down by several colleges, turned down ten times by Harvard, and turned down to become a police officer.

Talking about his failures one after another makes the audience feel sorry for him, even though he is now a businessman valued at more than $51.5 billion. His narrative resonates with the audience, stirs emotions, holds their interest, and can convert them into prospective clients.

6. Stories Offer Significance And Establish The Scene

To aid in decision-making, great marketers and company executives develop personas for their target audience. Personas assist companies in remaining relevant to their target market. As Amanda’s Kickstarter campaign demonstrates, she establishes the scene early in her film.

This guarantees that everyone seeing it may identify with her fight and the principles she upholds. She continues by outlining the background of her current campaign, which is centered on independent music and the works of art that she finds meaningful.

Organizations may increase the effect of their induction programs by using tales to provide context. New hires are excited to learn about the goals of their company and how they may help achieve them. How better to do that than to tell them the tale of the organization’s founding and present state of development?

7. Stories Helps Humanizing Organizations

The power of storytelling in business is that it humanizes an organization. Though it isn’t a foolproof formula that works for every company, it has in the past. The most successful companies, as you will see, have well-considered backstories that give their actions more significance.

Your odds of success are higher if your company has a vision that people embrace and believe in. It’s no secret that consumers like to do business with compassionate companies. According to the Global Empathy Index, the organizations at the top, which indicated they were the most compassionate, were also the fastest-growing and most successful globally.

Additionally, the top 10 organizations brought in 50% more money. It demonstrates the importance of narrative in developing your brand. Avoid becoming faceless and distant from your audience by being human and displaying your individuality.

8. It Offers Competitive Advantages

It’s too simple for tiny companies and groups to be lost in the commotion. All organizations exchange material with their consumers; nevertheless, this may get a little excessive at times. Since decision-making is often more emotional than rational, having a compelling narrative to share is crucial if you want to differentiate yourself from the competition and build a solid brand.

You can captivate your audience if you can tell an amazing narrative. Any size organization is covered by it, including those in the public and nonprofit sectors. Researchers Rob Walker and Joshua Glenn provided evidence for this notion by demonstrating the potency of narrative.

They put trivial items on eBay with a unique spin. The descriptions of the artifacts were poignant, well-written, and meaningful short tales. They paid around $1.50 for each item at a garage sale before reselling them for over $8,000. That is the potential power of clever narrative.

Why Storytelling Help Sales?

Because a compelling success story may distinguish a successful call from a fruitless one. A prospect is more likely to be persuaded if there are more success stories. In order to convince potential customers that your solution may benefit them, prospects are searching for tales that feature companies similar to their own in terms of size and sector.

Testimonials and storytelling are essential for company growth because they generate awareness across verticals and provide free exposure. But sharing your success stories effectively won’t help you advance your company on its own. You must adhere to a straightforward tale structure and make sure that your story sets you apart from your competitors. These are the reasons why storytelling in business is important.


Q: What role do stories have in business?

A: People engage and communicate with coworkers, clients, partners, suppliers, and the media by sharing business tales. Unlike typical tales, business stories are told with an aim, purpose, or intended result in mind, as opposed to just for fun.

Q: In what ways might stories be used as a tactic?

A: The skill of using narrative to communicate difficult information in a manner that engages and connects with the audience is known as strategic storytelling. It entails determining and developing an engaging narrative that conveys the goals, principles, and influence of an organization.

Q: Storytelling marketing: What is it?

A: The process of creating several recurrent storylines that support your brand’s positioning over time is called story marketing. The narratives you tell revolve around your customers, the issues you resolve for them, and the history and culture of your business.

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