8 Steps To Effective Business Problem Solving

Dr. Ankit Sharma, PhD

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Steps To Effective Business Problem Solving

Steps to Effective Business Problem Solving is about creating procedures that lessen or eliminate impediments that stand in the way of your strategic objectives. These are usually complicated problems that cause a discrepancy between what you want and what you get. They might affect a single team, a certain operational procedure, or your whole company, and they usually have no clear-cut, quick fix.

To solve problems effectively, you must set up dependable procedures that support assessment, exploration of options, prioritization of actions, and success measurement. It ought to be a lot like the monthly plan review process you use to assess company success.

Working through the same material, you scan it for holes, go further to find the source, and discuss possible solutions. You really cannot expect to solve issues effectively or efficiently without this procedure.

Effective Steps To Solve Problems In Business

1. Identify The Problem

The first and one of the most vital Steps to Effective Business Problem Solving is identifying the problem.  As they say, ‘proper diagnose is half a cure.’

To cure the ailment, you need to recognize the issue. Every time an issue arises, it must be evaluated before a solution can be developed. A plan that just addresses the symptoms is doomed to failure when the underlying cause of the issue is not identified and assessed.

For example, most organizations will quickly create a marketing master plan to improve brand awareness to drive up sales when the number of new customers starts to decline.

Although this could help in the short run, it doesn’t address the underlying reason for the decline in sales. By defining the issue, you may be sure that the underlying cause of the symptoms is not overlooked.

2. Do A SWOT Analysis

Conducting a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis is one of the effective Strategies to Solve Your Business Problems.

Almost every successful company helps its clients with some kind of issue. What if, when seen from a different perspective, your specific company issue is an opportunity? Or even a strength? At this point, you should do a SWOT analysis to see whether that is the case.

When evaluating where to allocate resources to address an issue, SWOT analysis is an excellent method for strategic planning and presenting different points of view.

This might even help you pinpoint the exact strengths and weaknesses of your company, which may be useful when trying to figure out where the issue is coming from. You may next use your findings to initiate a solution by recognizing any possible possibilities or risks.

3. Use Design Thinking To Find Multiple Solutions

You may want to think about using the design thinking methodology as one of the Steps to Effective Business Problem Solving. Organizations seeking to address significant issues affecting the community often employ it.

The need for a broad spectrum of individuals to participate in the problem-solving process is one of its advantages. It causes many viewpoints and solutions to emerge.

Applying your company’s knowledge and abilities to a market issue is the cornerstone of design thinking. Finding common requirements both within the company and outside of it, then developing solutions that meet those needs, is more important than trying to solve the hardest challenges.

This is true for tackling business challenges in that you’re searching for answers that deal with fundamental problems—you’re taking a broad approach.

4. Use Market Survey & Customer Feedback

Customer outreach and market research aren’t the kinds of tasks that startups and small company owners can do once and then check off their to-do lists. When you hit a snag, consider the last time you examined the competition environment or conducted some thorough market research.

There is no magic bullet when it comes to market research or the insights you get from consumer engagement. Many businesses find it difficult to decide how to handle contradicting data pieces.

However, it’s worthwhile to persevere and get data that will enable you to comprehend your target market more fully. Additionally, one of the finest places to get critique is from your consumers. If you can stay away from taking the bad things personally, it’s a blessing.

Isolating yourself from your consumers and ignoring your competitors is the worst thing you can do when you’re having difficulties. Therefore, poll your clientele. Create a competitive matrix.

5. Invite Input From Mentors And The Team

It’s essential to ask your staff for feedback while performing analysis to acquire important ideas, worries, and viewpoints on the problems the company is experiencing. You can proceed through your problem-solving agenda more quickly and efficiently by using the team’s and your mentors’ input.

Including your team guarantees that you will use their knowledge and experience in your industry to go deeper and address any underlying issues that may have contributed to the troubles you are now facing. Their suggestions and thoughts may also be used to create potential fixes.

Getting advice from your mentors might be helpful if you operate as a solitary proprietor. To get an alternative perspective on your problems, it’s also a good idea to get in touch with reliable business advisers.

Increased variety in the group of individuals you include in the problem-solving process might increase the likelihood that you will develop practical, long-term solutions.

6. Utilize Lean Planning To Ensure Quick Execution

You then complete your design thinking activity and SWOT analysis. You generate a series of compelling, evidence-based concepts.

However, putting them into practice calls for modifying your spending strategy, your strategic blueprint, or even how well you understand your target market. Are you open to taking a different route? Are you able to make changes fast? Well, you have to embrace your nimbleness if you want to progress.

You may change your plans more quickly if you use the lean business planning technique, which involves periodic strategy revisions. You don’t want to be a victim of shiny object syndrome or have to change directions every week. However, you may find a middle ground that lets you lower the risk to your company while still guiding your staff in the correct way.

You will make calculated choices along the route that don’t work out as planned. To avoid squandering money and resources on unsuccessful endeavors, the best course of action is to test your ideas and iterate often. Lean planning is that.

7. Model Different Financial Situations

One of the finest Steps to Effective Business Problem Solving you can take when attempting to address a significant company challenge is to construct many distinct financial projections to represent various situations.

It may turn out that the strongest concept won’t work as quickly as you had anticipated in turning around a bad financial trend. You will, at the very least, be more aware of the financial ramifications of changing course.

Examining many tactical approaches to the same issue is the true advantage here. Perhaps in the long term, it would be preferable for you to implement a plan to decrease customer churn and keep your top clients rather than focusing on raising revenue at this time.

Unless you simulate a few distinct situations, you won’t know. Spreadsheets may be used for this, and a program like LivePlan can help the process go more quickly and easily.

8. Track Your Progress

You cannot determine if you have addressed an issue satisfactorily until you monitor the solution that has been put into practice. This may be accomplished by figuring out how to solve problems successfully and how the answer will affect your company. When monitoring your development, you might inquire about the following things:

  • Was it successful?
  • Was the answer a good one?
  • Did the implementation teach us anything that we might use to solve other possible issues?

Finding the right vital indicators to monitor is the greatest approach to keep tabs on your development. One option, for example, is to monitor your profit margins after the implementation of a solution. Setting and meeting milestones on a regular basis is a good way to determine if a solution is effective.

To make sure the solution doesn’t lead to new issues, it’s also critical to monitor other business indicators. You’ll stay one step ahead of upcoming obstacles if you monitor the process. If you find flaws in your solution that need to be fixed, don’t be scared to start again and refine it. Solving problems is an ongoing process.

Some Problem-Solving Skills You Need To Develop

While working through the Steps to Effective Business Problem Solving with your team, it’s important to remember that there are some issue-solving abilities that you should constantly hone.

This method will only become more beneficial and efficient if you and your team are stronger at problem-solving. Here are some essential abilities to practice:

Emotional intelligence: It’s incredibly simple to react hastily and emotionally when you’re in a crisis or talking about something you’re passionate about. You must concentrate on understanding other people in order to prevent drawing conclusions and allowing your emotions to rule your actions.

This entails being aware of your own emotional state and behaviors as well as paying close attention to what your team members have to say. You’ll be more adept at seeking out and implementing advice that really solves problems the more intently you can listen.

Research: The chance of finding a solution to your issue might be instantly destroyed if you go in headfirst. Similar to starting a company, you must research to determine the true nature of the issue you are trying to solve.

Fortunately, you may actively analyze team procedures and financial performance to include research into your issue solution. Asking “What? Where? When? How?” might lead to further investigations into possible problems.

Brainstorming: Working as a creative team to brainstorm ideas is akin to creating art. Tossing everything to the wind and acting as if nothing is a negative idea at first are prerequisites.

This kind of cooperation promotes involvement without the worry of being turned down. It also helps in outlining possible outside-the-box alternatives that you may hone and implement into workable plans.


Q: What are the most common problems in a business?

A: All businesses are unique by nature and problems can be unique. However, regardless of the nature, the most common problems a business may face are:

  • Competition.
  • Business model.
  • Market factors.
  • Financial factors.
  • Team.
  • Goal alignment.

Q: Are there any books about business problem-solving?

A: To solve a business problem, many books can help you. Here are some of them:

  • Solutions: Business Problem Solving by Frank Fletcher.
  • Cracked It! How to Solve Big Problems and Sell Solutions Like Top Strategy Consultants by Bernard Garrette.
  • Problem Solving in Business and Management: Hard, Soft and Creative Approaches by Michael J. Hicks.
  • What’s Your Problem: To Solve Your Toughest Problems, Change the Problems You Solve by Thomas Wedell-Wedellsborg.
  • Principles by Ray Dalio.
  • Business Problem-Solving and Strategy: Manga for Success by Keisuke Yamabe and Takayuki Kito.
  • Making Better Business Decisions: Understanding and Improving Critical Thinking and Problem Solving Skills by Steve Williams.
  • Lateral thinking: Creativity Step by Step by Edward de Bono.

Q: What if we ignore small problems?

A: Those small problems may accumulate to be a bigger problem. Don’t neglect a problem in business, no matter how small it is.

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